These Terms and Conditions govern your use of our website, mobile application, and related services. By accessing or using our website, you agree to be bound by these Terms.
If you do not agree, please do not use our website or services.
1. General Information
Navatha is an Indian eCommerce platform that sells skincare and health-related products.
By purchasing or using our products, you acknowledge that you are at least 18 years old and capable of entering into a legally binding contract under Indian law.
2. Use of Our Website
You agree to use our website only for lawful purposes. You shall not:
Use the website for any fraudulent, abusive, or illegal activities.
Upload or transmit any harmful code, malware, or offensive content.
Copy, distribute, or modify any content from our website without written permission.
We reserve the right to restrict or terminate your access if you violate these Terms.
3. Product Information and Pricing
We make every effort to display accurate product details, descriptions, and pricing.
However, errors may occasionally occur. In such cases, we reserve the right to correct them and cancel any affected orders.
Prices and availability are subject to change without prior notice.
All prices on our website are listed in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.
4. Orders and Payments
By placing an order, you agree to provide accurate and complete information.
Orders are confirmed only after successful payment or order verification.
We reserve the right to refuse or cancel any order due to pricing errors, stock issues, or suspected fraudulent activity.
Payments are processed securely through authorized payment gateways (we do not store full card details).
In case of payment failure, your order will not be processed.
5. Shipping and Delivery
We aim to dispatch all orders within [Insert Timeline, e.g., 2–5 business days] after payment confirmation.
Delivery timelines may vary based on your location and courier partner.
Any delays caused by logistics or external factors are beyond our control, though we will make reasonable efforts to assist you.
For details, please refer to our Shipping Policy or Return & Refund Policy.
6. Return and Refund Policy
Please refer to our full Return and Refund Policy
for information about eligibility, timelines, and procedures for returns, exchanges, and refunds.
7. Intellectual Property
All content available on our website, including text, logos, graphics, images, videos, and product designs, are the property of Navatha Brand and are protected under applicable copyright and trademark laws.
You may not use, reproduce, or distribute any content from our website without written consent from us.
9. Limitation of Liability
To the fullest extent permitted by law:
Navatha Brand shall not be responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability, whether in contract, tort, or otherwise, shall not exceed the amount paid by you for the specific product(s) in question.
10. Third-Party Links
Our website may include links to external or third-party websites. These links are provided for convenience only.
Navatha Brand is not responsible for the content, accuracy, or practices of such third-party sites.
Your use of third-party services is at your own risk and governed by their respective terms and policies.
11. User Accounts
If you create an account with us:
You are responsible for maintaining the confidentiality of your login credentials.
You agree to immediately inform us of any unauthorized use of your account.
Navatha Brand will not be liable for any loss or damage arising from unauthorized account access.
12. Indemnification
You agree to indemnify, defend, and hold harmless Navatha Brand, its owners, employees, and affiliates from and against any claims, damages, liabilities, or expenses arising from your misuse of our website or violation of these Terms.
13. Termination
We may suspend or terminate your access to our website or services at any time, without prior notice, if we believe you have violated these Terms or applicable laws.
14. Governing Law and Jurisdiction
These Terms are governed by and construed under the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in kochi,India.